Manager, Business Communications - TikTok Shop- Los Angeles
Company: Tik Tok
Location: Los Angeles
Posted on: May 18, 2024
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Job Description:
Responsibilities
TikTok is the leading destination for short-form mobile video. Our
mission is to inspire creativity and bring joy. TikTok has global
offices including Los Angeles, New York, London, Paris, Berlin,
Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to
help imaginations thrive. This is doubly true of the teams that
make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all
believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity;
to learn, to innovate, and to grow as one team. Status quo? Never.
Courage? Always.
At TikTok, we create together and grow together. That's how we
drive impact - for ourselves, our company, and the communities we
serve.
Join us.
About the team
The TikTok Commerce team is a functional organization belonging to
the commerce business line. As part of the TikTok Commerce team,
this Program Manager and Leader role will help to improve
communication and mutual understanding between business teams and
corporate teams. Your work will be important in helping TikTok
Commerce run smoothly, and ensuring business initiatives are
aligned with the overall TikTok Communication goal and
strategy.
Responsibilities
Strategic Communication Development: Forge comprehensive
communication strategies that bolster TikTok E-Commerce's business
objectives. Ensure all messaging, both external and internal, is
unified, strategically aligned, and effectively conveys our core
values and goals.
Market Insight and Adaptation: Conduct ongoing analyses of market
trends and the media environment to unearth opportunities and
navigate challenges. Leverage these insights to refine
communication strategies, ensuring our business maintains its
agility and responsiveness to market shifts, thus preserving our
competitive advantage.
Content Management and Development: Spearhead the creation and
curation of compelling, strategic content across diverse platforms,
ensuring it resonates with our brand's voice and strategic
ambitions. Prioritize content that supports our business units by
clearly articulating our values, innovations, and initiatives.
Media Inquiry Support: Collaborate with internal stakeholders to
address media inquiries, ensuring a coordinated and accurate
representation of TikTok E-Commerce's offerings and strategic
direction. This role involves close partnership with business teams
to align media communications with our product and service
portfolio.
Communication Training and Risk Management: Design and execute
training programs to elevate the communication prowess of our
executives and staff, focusing on media engagement, public
speaking, and digital communication efficacy. Lead the charge in
communication risk management by preemptively identifying potential
challenges and crafting strategies to mitigate them, thereby
protecting our brand's reputation.
Qualifications
Minimum Qualifications:
Professional Experience: A proven track record of developing and
implementing effective communication strategies that align with
business objectives and enhance brand reputation.
Strategic Acumen: Demonstrated ability to conceive and execute
comprehensive communication strategies that support business growth
and brand positioning. Experience in integrating market insights
and media trends to adapt and refine communication approaches.
Content Expertise: Extensive experience in leading content
development and management across a variety of platforms. Ability
to craft compelling narratives that resonate with target audiences,
reflect the brand's voice, and support business units by
effectively communicating the company's values, innovations, and
initiatives.
Media Relations: Proven competency in managing media inquiries and
collaborating with internal stakeholders to ensure cohesive and
accurate brand representation. Experience of working closely with
business teams to align media communications with the company's
strategic direction.
Training and Leadership: Experience in developing and delivering
communication training programs for executives and employees, with
a focus on enhancing skills in media interaction, public speaking,
and digital communication. Demonstrated leadership in risk
management, with the ability to identify and mitigate potential
communication challenges to safeguard the brand's reputation.
Analytical Skills: Strong analytical abilities to interpret market
trends and media landscapes, informing strategic communication
decisions and maintaining the brand's competitive edge.
Interpersonal Skills: Exceptional communication and collaboration
skills, with the capacity to engage effectively with a wide range
of internal stakeholders and external partners.
Preferred Qualifications:
- A Bachelor's degree in Communications, Journalism, Marketing, or
a related field. Advanced degrees or certifications in
communication or business management are a plus.
- 5 years in a strategic communication role, preferably within the
e-commerce or digital platform sector.
TikTok is committed to creating an inclusive space where employees
are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our
workplace. At TikTok, our mission is to inspire creativity and
bring joy. To achieve that goal, we are committed to celebrating
our diverse voices and to creating an environment that reflects the
many communities we reach. We are passionate about this and hope
you are too.
TikTok is committed to providing reasonable accommodations in our
recruitment processes for candidates with disabilities, pregnancy,
sincerely held religious beliefs or other reasons protected by
applicable laws. If you need assistance or a reasonable
accommodation, please reach out to us at
https://shorturl.at/cdpT2
#LI-Onsite"
Keywords: Tik Tok, Hawthorne , Manager, Business Communications - TikTok Shop- Los Angeles, Executive , Los Angeles, California
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