Patient Services Representative
Company: InterDent Service Corp
Location: El Segundo
Posted on: January 5, 2026
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Job Description:
This position is offering a Training Bonus of over $1,000! 30
Days:$500 60 Days: $350 90 Days:$175 Hourly Pay: $21.00 base pay
per hour Do you find fulfillment helping others? At InterDent and
our dental brand Gentle Dental, our priority is our patients, and
providing them with the highest standard of care. Our relationship
with a patient begins early on with a phone call. Our patient
services representatives are ready to assist, whether it’s setting
up their first appointment, or handling concerns. This group of
people is caring and professional, but above all, committed to
helping their patients. Would you like to begin your career path in
the dental field? No worries, no dental experience is necessary.
Our dedicated management team is ready to train. At InterDent, and
in our 150 affiliated dental offices, we build relationships for
life, serving over one million patients each year. Gentle Dental
provides high-quality comprehensive care, including general
dentistry, orthodontics, periodontics, endodontics, pedodontics,
prosthodontics, and oral surgery. Hours of Operation: Shifts
available and range from 7:15 a.m to 8 p.m. PST Job Location: El
Segundo Support Center 2260 E Imperial Hwy El Segundo, CA 90245,
USA Compensation: Hourly base pay, plus commission plan plus $1,025
training bonus $21.00 per hour plus bonuses Realistic and
conservative bonus earnings are estimated at $350 - $400 per month
Agents have the opportunity to earn an additional $300 per month on
top of the first bonus based on more challenging metrics for a
total monthly bonus amount of $650 - $700 plus hourly rates of pay
Essential Duties and Responsibilities: Respond to high volume
inbound phone calls while compassionately handling questions and/or
concerns Schedule new patient appointments Use trained sales
tactics to reach company goals of appointments set and customer
satisfaction Various duties as assigned by the Call Center
Leadership Team Schedule treatment with General Dentist &
Hygienists Schedule Specialty consultations for patients with a
referral Discuss insurance copayments and payment plans for
treatment plans and share Smile Plan with new patients
Cancel/Reschedule treatment appointments Qualifications: High
school diploma or equivalent 1-2 years of customer service
experience Ability to accurately type 40 wpm Desire to exceed
customer expectations Experience working in a fast-paced,
customer-driven environment Benefits: Employee Assistance Program
Medical and pharmacy, dental, vision (for employees and their
families) Basic life, AD&D, and long-term disability insurance
6 Paid holidays and 1 Paid floating holiday PTO (80 hours per year
for hourly; 120 hours per year for salaried) 401k plan and deferred
compensation plan CE credits Opportunities for advancement within
the company Education Preferred High School or better Equal
Opportunity Employer This employer is required to notify all
applicants of their rights pursuant to federal employment laws. For
further information, please review the Know Your Rights notice from
the Department of Labor.
Keywords: InterDent Service Corp, Hawthorne , Patient Services Representative, Healthcare , El Segundo, California
